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- Gift And Accessories
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CONTACT INFORMATION: Airbediq / The Inside Outside Stores 4521 PGA Blvd Suite 355 Palm Beach Gardens Florida 33418 To place orders over the phone Mon-Fri 9am-6pm, at 877 523 6896 This number is only for placing orders and product information. Please E mail: customer care for returns and order status. Fax Number: 877 523 6896 E mail: customer care Order Acceptance Policy Order Acceptance Policy Your receipt of an electronic order confirmation does not signify our acceptance of your order. The Inside Outside Stores reserves the right to either accept or decline any order for any reason. The Inside Outside Stores Reserves the right to supply less than the quantity of any item ordered. It is customer's responsibility to verify accuracy and completeness of an order by reviewing order confirmation email, open your package and inspect upon receipt. Airbediq Is not responsible for non-receipt of communication emails due to incorrectly entered email address, spam block or any other email failures. Order can be changed or cancelled per customer's request only if status is pending or backordered and not yet shipped. To cancel orders please send an email to customer care . Refunds are issued 5 to 7 working days after an order is canceled. Ordering is very easy at The Inside Outside Stores using our website's easy to use checkout processThe Inside Outside Stores is committed to offering you the very lowest prices on our entire inventory of products. We fulfill thousands of orders a week which gives us the buying power we need from our distributors to offer not just below the everyday retail prices. Product Availability All items on our website are subject to prior sale and availability. If an item is out of stock we will email you in a timely fashion. Any item that is listed as "In Stock" on our website is subject to prior sale and is not a guarantee that the item is available and is not a contract of sale. We reserve the right to cancel any order that we are unable to fulfill Prices and availability of products are subject to change without notice. We attempt to have the latest and most accurate information possible on availability, policy and pricing but reserve the right to make changes as market conditions change. SHIPPING GUIDELINES Post Office Box Address: Due to carrier restrictions, our current shipment regulations do not allow shipments to P.O. Box addresses. APO and FPO Address: Due to UPS and FedEx Restrictions, our current shipment regulations do not allow shipments to U.S. Military addresses such as APO and FPO. International Addresses: Due to our manufacturer agreements, we are not permitted to ship products to addresses outside the Continental US, Alaska, and Hawaii. SHIPPING TIME LINES: 95% of all orders get shipped within 1 or 5 business days upon payment. Delivery time for UPS & FedEx ground is 3 to 6 business days. USPS Shipments 2 to 3 business days Some items must ship by truck, please allow 5 to 10 days for truck deliveries. All truck shipments are brought to the first dry area delivery; upgraded services can be purchased please CUSTOMER CARE Weekend and Holiday Shipping: The Inside Outside Stores does not ship on weekends or holidays and these days do not count as part of the delivery time. PRODUCTS: All products sold by The Inside Outside Stores are considered new, factory sealed & covered by manufacturer warranties unless obviously specified. If you find your package is not delivered in this condition, please contact us immediately CUSTOMER CARE does not offer any technical assistance. We cannot offer advice on compatibility of items. We are not technicians, only quality retailers with competitive prices. On most products we provide detailed specifications to obtain information about our products. Please contact the manufacturers for accurate answers to your technical questions and compatibility. Errors or omissions in descriptive, typographic, pricing and/or photographic representation are subject to correction. We reserve the right to modify this site's content at any time. REFUSED OR UNREACHABLE DELIVERIES If the shipment is "returned to shipper", The Inside Outside Stores will then credit the customer less the 30% restocking fee and All shipping and handling charges,( it’s only free shipping if you keep the order) including all items paid for that returns with those refused boxes. If not all items are refused then only the items received back will be refunded. All truck orders that are refused are subject a restocking fee plus return shipping fees. CREDIT CARD CHARGES Before shipping any product The Inside Outside Stores performs a credit card pre-authorization with the card holders credit card company to ensure the funds are available when the product is ready to ship. Final credit card charges will be processed upon shipment All Orders over $50.00 Are Charged when order is placedwith theThe Inside Outside Stores. Any additional or post order charges such as additional shipping, handling, or special delivery charges, which cannot be calculated via The Inside Outside Stores online order checkout process, may be charged separately and may appear as a separate charge on your credit card statement. In the above limited cases, customer will be notified if additional charges need to be applied on the order. SHIPPING CHARGES All Shipping is Free. Please ContactCUSTOMER CARE for express rates 10 DAY RETURN POLICY: Since we are in business because of our customers, we try and resolve any problems or concerns that may develop during the purchase process. We want you to be satisfied with all merchandise purchased through Inside Outside Stores and ask that you carefully read our return policies below: The Inside Outside Stores offers a 10 DAY RETURN POLICY for products purchased directly from The Inside Outside Stores on an approved case by case basis, provided that the product is returned in the original "SEALED, UNOPENED BOX. The Inside Outside Stores reserves the right to charge a 30% restocking fee on any merchandise returned. The Inside Outside Stores will refuse any returned merchandise if items are not returned in the original “SEALED, UNOPENED BOX”. Customer is responsible for insuring each return and all carrier shipping charges on the return. The Inside Outside Stores will not accept returns via any other carrier other than UPS or FedEx. Or USPS. Customer will Contact CUSTOMER CARE the tracking number to The Inside Outside Stores within 24 hrs of return pickup. Due to various manufacturer restrictions and polices on merchandise returns, all sales are final on the following, but not limited to these items. Customers must contact the manufacturer directly for product repairs or replacements: All items being returned must get a return authorization number within 14 days prior to being shipped back. There is a 30% restocking fee Plus all shipping Costs on returned orders. (It’s only free shipping if you keep the order) Shipping charges must be pre-paid otherwise shipments will be refused. All items will be inspected to insure the product is in resaleable condition. Once approved for return the credit card will be credited the cost of the item excluding the shipping charges. No returns will be accepted after 10 days of receipt. Customer assumes full responsibility for any return shipping. Receiving Incorrect Merchandise: Please Contact CUSTOMER CARE Please include item code of the product you did receive. We will immediately take care of any miss-ships that are sent. A return lable will be issued. The product must be returned unopened in saleable condition. Defective or DOA Merchandise: We realize that it is not the customers fault if a product is defective, but at the same time you have to realize that it is not our fault either if a product is defective – or damaged in shipping, we ship what our distributors & manufacturers provide us with. This is why we share the shipping costs associated with a return replacement and we will pay to ship the replacement. We cannot offer our competitive low prices and absorb the full cost of handling return shipments. If you want to return a defective unit, for a refund the shipping and handling charges will be non-refundable, and there will be a restocking fee. If the item appears to have obvious damaged by the carrier, immediately tell the driver you do not want to receive this package or we can file a damage claim. If a package looks suspiciously damaged, you can tell the driver to wait and open it to make sure the contents are not damaged and if they are damaged refuse the package. Please make sure to provide your order number. Before we reship or refund the claim with the courier must be resolved. CANCELLATIONS: Pre-Shipping Cancellations for In-Stock Orders: Most orders placed with The Inside Outside Stores that are "in-stock" usually ship 1 to 5 days until the item ships Because of this, The Inside Outside Stores does not guarantee pre-shipping cancellations on any order('s) with "in-stock" items. CUSTOMER CARE as soon as possible. Most orders are transmitted almost immediately to our warehouses and we may not be able to cancel your order. Pre-Shipping Cancellations for "Backordered" Items: Backordered items may ship at any time. Because of this, The Inside Outside Sores does not guarantee cancellations on any orders containing back order items. However, customers may submit a cancellation request for orders that have Backordered item’s by emails us at The Inside Outside Stores. Please allow 48 hours to ensure order has not shipped. CREDIT CARD SECURITY At The Inside Outside Stores you can shop with confidence. We use industry standard encryption technology and secure commerce servers to ensure your personal information is secured on-line. Making a credit card purchase at The Inside Outside Stores is actually as secure as using your credit card at a local store or shopping mall. We realize that you may be concerned about how the information you provide on-line will be used. For more information, see our complete Privacy Statement. PRIVACY POLICY At The Inside Outside Storeswe are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. How does The Inside Outside Storesprotect customer information? When you place orders or access your account information, we offer the use of a secure server powered by Yahoo. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access. The Inside Outside Stores does not sell, trade, or rent your personal information to others. We may choose to do so in the future with trustworthy third parties, but if you prefer to be removed from this list, please send us an e-mail stating so at The Inside Outside Stores If you use more than one e-mail address to shop with us, please list all of them in your e-mail. Any documents, comments or other materials, and any ideas or information contained therein, sent to The Inside Outside Stores by email or otherwise materials shall be deemed to be non-confidential. The Inside Outside Stores shall have no liability or obligation of any kind with respect to such Materials and shall be free to reproduce, use, disclose, exhibit, display, transform, create derivative works and distribute the Materials to others without limitation. Errors or omissions in descriptive, typographic, pricing and/or photographic representation are subject to correction. We reserve the right to modify this site's content at any time. Use Of Site: Your use of this site and submittal of any purchase indicates your acceptance of the terms and conditions. , The Inside Outside Stores reserves the right to make changes to this site and these terms and conditions at any time. If you do not agree with the terms and conditions, please do not use this site. The Inside Outside Stores. makes no representation that materials on this site are appropriate or available for use in other locations, and access to them from territories where their contents are illegal or not authorized. Those who choose to access this site from other locations do on their own initiative and are responsible for compliance with applicable local laws. Any claim relating to, and the use of, this site and the materials contained herein is governed by the laws of the state of Florida without regard to conflict of law rules. The Inside Outside Stores. , shall not be liable for any failure to perform or delay in performing any of its obligations when such failure or delay is due to circumstances beyond its reasonable control including, without limitations, any act of God, war, strike, riot, fire, flood, earthquake, lock-out, late or non-delivery by suppliers, shortage or unavailability of materials, components or transportation facilities, or act, refusal to act, regulation, order or intervention of any governmental authority. The Inside Outside Stores Makes no representations or warranties of any kind with respect to products sold by The Inside Outside Stores. . Except as expressly stated herein, The Inside Outside Stores. Disclaims all warranties expressed or implied, of any kind with respect to products sold on this site, including but not limited to merchantability and fitness for a particular purpose. You agree that the sole and exclusive maximum liability to The Inside Outside Stores. Arising from any product sold shall be the price of the product ordered. In no event shall The Inside Outside Stores. Be liable for special, indirect, consequential, or punitive damages related to products sold. Updated 3/08/10 |